FAQs

Q1: How much is shipping cost?

Answer:

We offer free worldwide shipping!

Q2: How do I know my order status?

Answer:

 You will receive a link on your email after you place the order. use this link to track your order at any point of time.

Q3: How do I cancel my order?

Answer:

depending on the status of your order, we may not be able to cancel it.

Q4: Do you ship internationally?

Answer:

Of course! we ship worldwide thanks to our logistics system. unexpected custom & import taxes might rarely apply in some countries and are the responsibility of the buyer.

Q5: I entered my billing or shipping address wrong

Answer:

If after you placed an order, you realized that you put the wrong address, no worries, just contact the customer service on this email Dogcollar.sup@gmail.com as soon as possible so we can correct it. we will do our best to help you.

Q6: How do I subscribe to your newsletter?

Answer:

In the footer of the homepage there is a text box under "sign up for our newsletter" where you can enter your email addres. you will then receive an email notifying you that you are subscribed.